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HP Recommended
Probook 640 G1
Microsoft Windows 10 (64-bit)

Hello,

 

I have a Probook 640 G1 notebook running Windows 10.

The audio on speakers is extremelly low, on the other hand, volume on headphones is so high I have to lower it to about 20~30%.

 

Any hint what can be done?

 

Thanks !!!!

 

Cassito

2 REPLIES 2
HP Recommended

Hello  Cassito,

 

 

Welcome to FORUM !!

 

Please try reinstalling drivers from the below link : WIN 8/8.1 drivers should work with WIN 10.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405133&swItemId=ob_130088_1&swEnvOid=413...

 

If that doesnt work, please try this : http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1#tab-history

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

Hello GBL84,

 

Thanks for trying to help me

 

In fact, the first driver you offered was already installed on my laptop. I did remove that drive, reboot then tried the second driver (not supported by my laptop).

 

So, so far still not working good.

 

I compared it to my son's MAC Pro 13" and its sound is by far higher...

 

BR

 

Cassio 

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