Cassito Honor Student
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Low volume on speakers

Probook 640 G1
Microsoft Windows 10 (64-bit)



I have a Probook 640 G1 notebook running Windows 10.

The audio on speakers is extremelly low, on the other hand, volume on headphones is so high I have to lower it to about 20~30%.


Any hint what can be done?


Thanks !!!!



Regents Professor Regents Professor
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Low volume on speakers

Hello  Cassito,



Welcome to FORUM !!


Please try reinstalling drivers from the below link : WIN 8/8.1 drivers should work with WIN 10.


If that doesnt work, please try this :



Hope this helps, for any further queries reply to the post and feel free to join us again


 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.


Thank You,


I am not an HP Employee

Cassito Honor Student
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Low volume on speakers

Hello GBL84,


Thanks for trying to help me


In fact, the first driver you offered was already installed on my laptop. I did remove that drive, reboot then tried the second driver (not supported by my laptop).


So, so far still not working good.


I compared it to my son's MAC Pro 13" and its sound is by far higher...





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