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HP Recommended
MUTE button light stopped working post Windows 10 install
Product Name: HP 840 G1
Operating System: Microsoft Windows 10 (64-bit)
1st, Button still works, but the light is does not turn off.when press of mute.you all can refer to the attachment.
2nd . Mute function key is not working.
Product Name: HP 840 G1
Operating System: Microsoft Windows 10 (64-bit)
1st, Button still works, but the light is does not turn off.when press of mute.you all can refer to the attachment.
2nd . Mute function key is not working.
install the latest hotkey drivers but still unable to solve.
1 ACCEPTED SOLUTION
Accepted Solutions
49,520
17,337
9,832
HP Recommended
Hi,
Try reinstalling the IDT HD Audio software package on the following link - this will often correct issues with the function of the mute button/led.
http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
49,520
17,337
9,832
HP Recommended
Hi,
Try reinstalling the IDT HD Audio software package on the following link - this will often correct issues with the function of the mute button/led.
http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
2
0
0
HP Recommended
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