Mic not working

[Limb1509]

This is my laptop, its mic not working although i recovery laptop and reinstall windows but its still the same.

Please help me

[Max3Aj]

Hi @Limb1509, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your microphone is not working even after reinstalling Windows, here are some troubleshooting steps to fix the issue:

Check if the Microphone is Enabled

1. Press Win + X and select Device Manager.
2. Expand Audio inputs and outputs.
3. Right-click on Microphone and click Enable device (if available).
4. If enabled, right-click again and select Update driver > Search automatically for drivers.

Set Microphone as Default

1. Right-click on the Speaker icon in the taskbar and select Sound settings.
2. Scroll down to Input and select the correct microphone from the dropdown.
3. Click Device properties and make sure it’s not muted.

Check Privacy Settings

1. Go to Settings > Privacy & security > Microphone.
2. Ensure Microphone access is turned ON.
3. Enable Let apps access your microphone.

Run Windows Troubleshooter

1. Open Settings > System > Troubleshoot > Other troubleshooters.
2. Scroll down and run Recording Audio troubleshooter.

Reinstall Audio Drivers

1. Open Device Manager.
2. Expand Sound, video and game controllers.
3. Right-click on your audio device (Realtek, Intel, etc.) and select Uninstall device.
4. Restart your laptop—Windows will reinstall the driver automatically.

Install HP Official Audio Drivers

1. Go to HP’s official website: HP Support
2. Enter your laptop model: HP Pavilion Laptop 14-dv2xxx.
3. Download and install the latest Audio Driver from the Drivers & Software section.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support