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‎07-07-2020 05:41 PM

HP Recommended
Product: Pavilion 1065c

My mic doesn’t seem to work. I’ve gone through the control panel and can’t make it work. Model is 15cs1065c1, HP Pavillion

1 REPLY 1

‎07-10-2020 12:03 PM

HP Recommended

@ChrystiL

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Check the microphone hardware (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Update the audio driver
  • Step 3: Use the Troubleshooting tool
  • Step 4: Configure the sound settings in Windows
  • Click here: https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting step.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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