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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Microsoft Windows 11

Like one month ago, I have newly bought a HP omen 16 but when I installed all properties plus drivers, I wanted to attend a zoom meeting. However my  friends complained about my voice also they told that my sound was not recognizing at all. After this issue I just kept going with my own headjacks and I waited for the new windows updates, but this problem doesn't fixed. I tried to delete and reinstall all the sound drivers by the help of ddu and official realtek hd wbsite but the result is always same, my voice is not understanding well. Then I had downloaded one sound driver, it fixed my sound as well as sound loss however the compability of this driver is not suitable for my laptop on account of huge performance drops on games. So I re uploaded my old windows. Finally format my pc without any usb windows update, keeping only documents that I have written, but the result was same as usual my michrophone is not working properly please help me

1 REPLY 1
HP Recommended

@MirzaEge 

 

Please allow your Zoom session to use microphone. Please use the following Guide

 

                 https://ats.udel.edu/conferencing/zoom/audio-mic/

 

Regards.

BH
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