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- Microphone array not available

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07-27-2025 04:16 AM
Product: HP EliteBook 840 G6 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11
Hi,
I already tried to reinstall the driver SP153153 and SP132849.
In device manager, there is only speaker, no mic.
In control panel -> sound there is only external mic and stereo mix, no microphone array.
If I let me show deactivated devices as well, microphone array is not showing.
Win11 is on latest update.
Is there something I can do?
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