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‎11-08-2022 08:16 PM - last edited on ‎11-09-2022 04:08 AM by Retired

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-ec1000 (4V212AV)

I have submitted a case for repair of mic. I have tried using virtual assistant 10 times, but no improvement.

My mic is not working . MS Teams, Audio recorder, camera, nothing is working.

 

The case with number [Personal Information Removed]has not been looked into since 2 weeks.!!

 

I am facing issues in meetings, and recording videos/audio since more than a month. 

Request HP team to look into the issue.

Category:
1 REPLY 1

‎11-21-2022 01:38 AM

HP Recommended

Hi @Atul_2602,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with the microphone of your HP Pavilion 14 Laptop PC 14-Ec1000 (4V212AV).

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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