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Message 1 of 2
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Microphone driver issue

HP Recommended
Pavilion 13-an0001nh
Microsoft Windows 10 (64-bit)


I need help about my driver problem, that I can not update it because it seems like the HP website does not have it. What should I do? I cannot use my microphone at all. Windows shows that I have a working microphone and also the volume if I speak but it do not record anything. I tried everything I can, like really, everything. Is there any chance that it will be updated? 

Thanks for helping


HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi@Marci0, Welcome to the HP Support Community!


I'd be happy to assist you.


Request you to follow the below troubleshooting steps from the document:-


Resolving Microphone Problems (Windows 10, 😎




Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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