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‎01-12-2021 04:36 AM

HP Recommended
Product: hp omen 15 ce0xx
Operating System: Microsoft Windows 10 (64-bit)

I am having problem with my microphone jack since long time. My audio input works properly but when I try to plug in the microphone in microphone jack it doesnt take any input. I tried many methods and tried to update drivers but i never got the required  output. Hope to fix this sooner. 

1 REPLY 1

‎01-16-2021 09:55 PM

HP Recommended

@officialrupesh

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Check the microphone hardware (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Update the audio driver
  • Step 3: Use the Troubleshooting tool
  • Step 4: Configure the sound settings in Windows
  • Click here: https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting step.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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