-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Microphone not working in zoom audio (Solved)

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

12-01-2020 12:42 PM
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)
I had a problem with zoom that the ohter people in the meeting were not able to hear my voice.
However, My microphone is working and I confirmed it using the voice recorder.
I found the solution by myself hence I thought it might be useful for everyone.
I used the following:
- Go to Audio settings in zoom
- Next to “Test Mic” button you will see a menu with the list of values. I saw that the value “Stereo Mix (Realtek® Audio)” was chosen. I changed this to “Internal Microphone(AMD Audio Device)”
Hurray!! All worked. My laptop is AMD hence I choose this option. Based on your laptop configuration choose the right device. You should be all set. I hope it may help somebody

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.