• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-16-2026 03:50 AM

HP Recommended
Operating System: Microsoft Windows 11

Microsoft not working in teams

Category:
Reply
1 REPLY 1

‎07-17-2026 07:13 AM

HP Recommended

Hi @sb256,

Welcome to the HP Support Community.
 

Thank you for reaching out. I understand you're experiencing an issue where the microphone is not working in Microsoft Teams on your Windows 11 PC. This is commonly caused by the incorrect recording device being selected, although we'd like to gather a few more details to provide the most appropriate assistance.
 

Could you please let us know:

  • What is the exact model or product number of your HP device?
  • Are you using the built-in microphone or an external USB/Bluetooth headset?
  • Does the microphone work in other applications, such as Voice Recorder, or is the issue only occurring in Microsoft Teams?
     

In the meantime, please try the following:

Set the correct default microphone

If the microphone is not working with Microsoft Teams, change the default microphone to resolve the issue.

  1. In Windows, search for and open Control Panel, and then select Sound.
  2. Click the Recording tab on the Sound window.
    Recording tab in the Sound window
  3. Select the microphone to use, click Set Default, and then click OK.
    Set Default option in the Sound window

After completing these steps, restart Microsoft Teams and test the microphone again.
 

Please let us know the exact HP model and the results of the above steps. This information will help us determine whether the issue is related to the microphone settings, Teams, or the device drivers, so we can guide you with the next appropriate steps.
 

Take care and have a great day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->