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‎07-29-2020 09:31 PM

HP Recommended
Product: HP ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

Hi. Since the COVID pandemic started, I've started to use my microphone much more for video conferencing and many have commented that it produces a lot of static. I'm wondering what could be causing it. The warrant has already expired, so HP can't help 😞

 

-Matt

3 REPLIES 3

‎07-29-2020 10:15 PM

HP Recommended

@carsonm87 

 

What is your HP ENVY x360  ?  Please use the following way to find out model/product of your machine


              https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎07-30-2020 09:49 PM

HP Recommended

HP ENVY x360 Convertible 15m-cn0xxx

 

Does that help?

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‎08-01-2020 06:05 PM

HP Recommended

Any ideas?

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