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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Audio
- Microphone too low on Windows 11
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07-02-2023 08:37 AM
Hello,
My microphone volume is too low when I speak into it. I can barely see the volume bar moving for the microphone test. Things I have tried:-
1. Enabling the permissions in the microphone privacy settings.
2.Updating drivers. I used the amd clean up utility to delete the existing drivers, then I used the amd adrenalin software to install the drivers. I tried updating with device manager, but it would prompt that my device is using the best installed drivers. I also updated the realtek drivers using windows updates.
3.Updating windows to 11. My device was on windows 10 when I faced this issue. The microsoft drivers did update after this, but the issue still persists.
4.I tried updating the drivers on windows 11 using the method I mentioned in point 2.
5. I tried running following cmds :-
1. prompt
2. sfc /scanfile=c:\windows\system32\ieframe.dll
3. sfc /verifyfile=c:\windows\system32\ieframe.dll
4. assoc
5. sfc /scannow
5.I tried following various youtube videos.
Weird thing I noticed is that the mic works on browser discord and on the mictests website, so I think this issue should be a software issue. I have spent several hours to fix this but to no avail. Any help would be appreciated on this!
Solved! Go to Solution.
Accepted Solutions
07-04-2023 11:24 AM
Welcome to the HP support community.
I understand that you are getting a mic issue on your notebook, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this might require one on one interaction to fix the issue,
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee
07-04-2023 11:24 AM
Welcome to the HP support community.
I understand that you are getting a mic issue on your notebook, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this might require one on one interaction to fix the issue,
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee
07-06-2023 03:00 AM - edited 07-06-2023 03:01 AM
Thanks @Sandytechy20 ! I am able to hear my voice now. I made changes in the Noise Suppression settings to use Multiple Voices instead of My voice in the B&O audio control app.
But my voice is cracking when I record. Do you know how to fix that?