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‎12-24-2023 07:25 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (771S7AV)
Operating System: Microsoft Windows 10 (64-bit)

After I installed Windows 10 on my new HP Victus (had to install Windows 10 because Windows 11 doesn't support my HP printer), the audio driver is missing. Tried to look for drivers on the HP website but the webpage keeps crashing and throws a 404 error.

Kindly help and don't make me regret switching from Dell !

Category:
1 REPLY 1

‎12-24-2023 07:34 AM

HP Recommended

Hi:

 

I can tell you that even if the support pages were working (there seems to be a widespread issue with that right now), that HP only supports the 15-fa0xxx and 15-fa1xxx model series for W11, so there wouldn't be any W10 drivers available.

 

The only suggestion I can offer would be to try the W10 Realtek audio driver from an older Victus 16" notebook that had support for both W10 and W11:

 

Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 Software and Driver Details

 

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