• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-21-2023 12:42 PM - edited ‎01-21-2023 12:52 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c1000 (4B770AV)

Hi!  I recently installed Windows 10 on this laptop HP 17-cn1053cl and have some missing drivers:

Intel High Definition Audio

INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C89B7&REV_1000
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C89B7

 

Realtek audio system missing also.
Please help!

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2023 01:08 PM

HP Recommended

Hi:

 

It does not appear that HP supports your notebook with W10 drivers.

 

The only suggestion I can offer would be to try the Realtek audio driver from the slightly older 17-c0000 model series.

 

The Intel device would also be installed by the Realtek driver.

 

Driver - HP 17.3 inch Laptop PC 17t-cn000 (3T000AV) | HP® Customer Support

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-21-2023 01:08 PM

HP Recommended

Hi:

 

It does not appear that HP supports your notebook with W10 drivers.

 

The only suggestion I can offer would be to try the Realtek audio driver from the slightly older 17-c0000 model series.

 

The Intel device would also be installed by the Realtek driver.

 

Driver - HP 17.3 inch Laptop PC 17t-cn000 (3T000AV) | HP® Customer Support

Was this reply helpful? Yes No

‎01-21-2023 01:14 PM

HP Recommended

This driver doesn't help, that's why I must update it to Windows 11

Was this reply helpful? Yes No

‎01-21-2023 01:40 PM

HP Recommended

OK, so then you can click on the Blue W11 Installation Assistant button at the link below (1st option) to get the free upgrade to W11.

 

Download Windows 11 (microsoft.com)

 

Then the W11 drivers from your notebook's support page should work.

 

HP 17.3 inch Laptop PC 17-c1000 (4B770AV) Software and Driver Downloads | Підтримка користувачів HP®

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.