Monitor VH240a speakers not working

[nkkoga]

Recently purchased a VH240a, using in conjunction with a MS Surface Pro 3.  The monitor itself (visual aspects) are fine.  The speakers worked at first, but after about a week stopped working.  I've tried reinstalling the driver w/o change.  When I look at the audio settings, the monitor description (HPVH240a) no longer shows as an option for audio output.  Suggestions on a solution would be appreciated.  Thanks.

[praveen196]

@nkkoga Welcome to HP Community!

I understand that the Monitor VH240a speakers not working.

Have you tried with external speakers?

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

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