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‎12-15-2019 06:20 AM

HP Recommended
Product: HP Envy X360 13-Y034CL
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Pro, 1909, X64

Audio: Conexant ISST Audio
Audio Driver Version: 9.0.140.1

 

The laptop was put to sleep.
After coming out of sleep, the mute light flashes constantly (the sound turns off\on with high frequency).

 

The SmartAudio3.exe process eats 15% of CPU.

 

1 person had the same question
3 REPLIES 3

‎12-15-2019 06:28 AM

HP Recommended

Fixed by killing the SmartAudio3.exe process.

 

SALog.xml contents:

https://pastebin.com/E3U3jFd5

 

 - lots of "SmartAudio.Core.Mediator.MessageToActionsMap::GetActions()"

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‎12-17-2019 11:49 AM

HP Recommended

The problem persists.

 

All drivers, windows is up-to-date.

 

Is there a place to submit a bugreport, etc.?

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‎01-18-2020 08:27 AM

HP Recommended

The problem is still persists.

 

This happens quite often.

 

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