Mute key (Fn+F5) LED not working

[Cata3]

Hello, the mute key LED has not been working on my notebook for the last windows 10 updates. I'm currently using the 21H2 version. I have tried doing multiple troubleshooting steps, such as using the HP support assistant troubleshooter, the windows troubleshooter, uninstalling / reinstalling the keyboard / audio devices in the device manager, updating the keyboard / audio drivers, using the BIOS with default settings. On the HP drivers website, the most recent audio driver shown only works for windows v1903. How should I approach this issue?

[Dilip_18 · Accepted solution]

Hi@Cata3,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Omen Laptop Mute key LED not working.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date.
• Try doing System Restore if it had worked few days ago.
• You can do Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

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