My HP Pavilion - 15-au111tx Laptop volume is too low

[Farzanashoma]

My HP Pavilion - 15-au111tx  Laptop volume is so low that I can hardly hear it! Listening to music and looking at videos or movies is extremely frustrating because I can barely hear the sound. I have done an extensive sound check. All of the sounds are at maximum settings. Is there some type of flaw with the sounds on this laptop? When I purchased it about 3 months ago, I did expect to be unable to barely hear from the speakers. I need help, this very, very frustrating!!!!!

[A4Apollo]

Hey there! @Farzanashoma, Thanks for stopping by HP forums!

I understand the volume on your laptop is very low.

Don't worry I'd like to help you out.

Did you make any software or hardware changes on your laptop?

Please try the steps recommended below.

Right-click on the Speaker icon in the Notification tray and select "Playback Devices".
In the Playback tab of the "Sound" window, right click "Speaker" and click Properties.
Go to the Advanced tab.

Uncheck the "Allow applications to take exclusive control of this device" checkbox under the "Exclusive Mode" section.
Click on Apply button.
Right click on sound, go to "Playback devices". Then right click on all devices and "disable sound". After this, right click on the sound device for instance for me it was "Communication Headphones" and click "Enable". This will force the device you're using to restart and function correctly.   
 
Wait 5-10 seconds to see the effect. 
 

If the issue still persists after trying out the steps. Please uninstall the audio drivers from device manager and install the latest audio drivers.

Update the audio drivers using this link.

Let me know if this works!

Have a beautiful day ahead! 🙂