My Mute BUtton is Stuck, how to disable the mute function for HP Envy x360

[Abs92]

I have Windows 10 HP Envy x360, Corei7, 8th Generation 

My mute button is stuck, I have tried the following:

- I have uninstalled   from device manager and reinstalled my audio driver using HP recovery manager.

- I have reinstalled my windows

- I have taken these steps:   Go to Control Panel -> Devices Manager -> Audio, Video and Games Controllers

And find there Realtek audio card. Click on it with the right button of your mouse and choose ' Properties '.
Select ' Driver ' tab and select Roll Back Driver check if the issue persists.

Whenever I hold my volume up button, it goes back to mute automatically. I have checked the volume down button but it doesn't have the problem. The orange light is on and it is not unmuting. 

[KrazyToad]

@Abs92

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

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