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‎10-31-2020 03:53 PM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I need a sound or audio driver that is compatible with your Windows 10 Operating System version.Screenshot (17).png

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-07-2020 04:34 AM

HP Recommended

@Auko

 

Thank you for the information.

 

Download and install the drivers from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71918.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-05-2020 12:22 PM

HP Recommended

@Auko

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer? 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎11-06-2020 03:39 PM

HP Recommended

Product: F8R07EA#BED

Well I'm always on YouTube and I'm always listening music or videos after 1 hour working my audio in every single video start to be late 5 second when I mute in YouTube its just go faster until where video and audio need to be if I play video in BS player audio start to go back and wont let me watch video.

No i download just driver and Roblox and that's it.

Was this reply helpful? Yes No

‎11-07-2020 04:34 AM

HP Recommended

@Auko

 

Thank you for the information.

 

Download and install the drivers from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71918.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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