My audio is not working

[Self9]

audio not working

[Max3Aj]

Hi @Self9, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear that you're having trouble with your HP laptop's audio. Let's try a few troubleshooting steps to get it working again:

Check Volume Settings:

• Right-click the speaker icon in the taskbar.
• Select "Open Sound settings" and ensure the volume is not muted or set too low.

Run the Audio Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select "Playing Audio" and run the troubleshooter.

Update Audio Drivers:

• Open Device Manager.
• Expand "Sound, video and game controllers".
• Right-click your audio device and select "Update driver".

Reinstall Audio Drivers:

• In Device Manager, right-click your audio device and select "Uninstall device".
• Restart your laptop, and Windows should reinstall the driver automatically.

Check Sound Settings:

• Go to Control Panel > Sound.
• Ensure your audio device is set as the default playback device.

You may refer to this document - Fix Sound Issues | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support