01-22-2021 10:47 PM - last edited on 01-23-2021 07:08 AM by MatheusH
My device is Pavillion x360 with a serial number [Private information removed] using windows 10 64bits. It has B&O audio output but there's no sound.
01-23-2021 06:03 AM
Check if Audio drivers are present in device manager. If any error or warning try updating the audio drivers for your pc from HP.COM software and driver downloads page. If no audio drivers found then download the drivers that belongs to your particular notebook model. Should resolve this issue. For any additional help I am always available on HP Forum on fb and gmail. Thanks.
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