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- My laptop sounds like a FAX machines even the speakers is o...

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04-09-2017 07:57 AM
Hi,
I have this problem around 2 weeks after i bought it.
My laptop sounds like a FAX machines when it turned on for like 30 minutes.
I tried to turn the speakers down and unplugged all the cable but the sound is still there,
the only way to stop it is to restart the whole computer.
Oh, and I have to restart alot because there are lots of problem but I guess it is due to the Windows 10, is it alright to restart over and over?
Furthermore, I have some more problems that I'm not sure whether should I mention it here or send a new ticket because it is an audio things too,
04-10-2017 09:18 AM
Greetings @SaltyBigBear,
Welcome to HP Forums and Thanks for the post.
I understand that you are facing an issue with your computer making a clicking noise.
Don't worry, I will be glad to help.
Have you tried any troubleshooting steps on your own?
Please disconnect any devices connected to your computer.
If you have any USB or DVD in the computer, please disconnect it.
Perform a power reset on the computer. Click here for assistance.
Disconnect the adapter, remove the battery (if it can be removed)
Hold down the power button for 30 seconds to drain the static in the computer.
Connect the adapter and battery to the computer.
Turn the computer ON and keep tapping F2 or ESC repeatedly on startup.
This should get you to a Startup Menu and from there you can select System Diagnostics.
Please select system diagnostics and run a system test. Click here for assistance.
If the test fails, please contact our phone support for the service options.
If the test passes. Please exit system diagnostics.
Restart the computer and once the computer reaches the desktop screen.
Run HP Support Assistant to make sure all the drivers are updated. Especially, BIOS and chipset. Click here.
Keep me posted.
Chimney_83
I am an HP Employee