My laptop speaker is not working after I updated my windows

[AKO98]

hello 

Two days before I have updated my laptop after that My laptop speaker is not working.

an external speaker is working via Bluetooth device .

Help me to resolve this issue ,

[praveen196]

@AKO98 Welcome to HP Community!

I understand that laptop speakers are not working.

• Windows Audio is a Windows service that manages audio for Windows-based programs. If at all this service is stopped due to any reason, audio devices will not function properly.  
  To fix audio services, open the run command and launch services.msc.  

• In the services window search for Windows Audio and right-click on it to select Start to start the audio service. 

• And ensure the Startup Type is set to Automatic. 

• Click Apply and OK. 
   

Restart the computer and check if it works. 

If the issue persists, try the steps mention on this link: Click here. 

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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