My mic has a static noise when the video is on.

[Ceci5]

It started a week ago, when I’m in zoom, google meeting, etc and the video is on, the mic make a static loud noise. I can not hear it. But the other people in the meeting can.
it only happens when the camera is on, if I turn off the video the sound disappears ear. Is anyone having the same problem? I really need to fix it.

[praveenbv]

Hi@Ceci5, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps Audio issue 

To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.

Option 1: Download and install the SoftPaq to update the audio driver:

Update the BIOS

Realtek High-Definition (HD) Audio Driver

Option 2: Update the audio driver in Device Manager

1. Open Device Manager.
2. Expand Sound video and game controllers.
3. Right-click on Realtek Audio Device.
4. Select Update Driver Software.
5. Select Search automatically for updated driver software.
6. Follow the on-screen instructions to download and install the driver.

Hope this helps! Keep me posted. 

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