My microphone is not being detected on HP Pavilion x360 Convertible 14-dy0053TU (3X8X2PA)

[somshubhro]

My laptop

HP Pavilion x360 Convertible 14-dy0053TU (3X8X2PA)

upgraded few days back.

Post that microphone is not detecting any sound.

I tried rolling back, installing and re-installing drivers, but microphone does not detect any sound.

Intel Smart Sound Technology Driver 10.29.0.6590 installed.

[Garp_senchau]

@somshubhro, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It seems like your microphone stopped working after upgrading your HP Pavilion x360. 

first check your privacy settings by going to Settings > Privacy > Microphone. Make sure that Allow apps to access your microphone is turned on and that the app you're using has permission to access the microphone.

Next, right-click the sound icon on the taskbar and select Open Sound settings. Under Input, see if your microphone is listed. If not, click Troubleshoot and follow the steps. If it’s listed, ensure it’s selected as the default input device.

Running the Audio Troubleshooter in Settings > Update & Security > Troubleshoot can also help fix any microphone issues.

Lastly, test your microphone in another app, like Voice Recorder or a video call app, to see if the problem is app-specific. 

Also, you may refer this video: Click here

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,