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- HP Community
- Notebooks
- Notebook Audio
- My mute button light doesn't light up when muted

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08-24-2020 09:28 AM
Every time I mute my laptop, the mute button works but it doesn't light up. Is there any way to fix this issue?
Solved! Go to Solution.
Accepted Solutions
08-26-2020 02:59 PM
@Edwrxxd_ Welcome to HP Community!
I understand that the mute button light is not working.
Please perform the below steps.
- Open Device Manager
- Expand Sound, video and game controllers
- Right-click and uninstall your computer's existing audio driver
- Download/install this:
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104405.exe
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
08-26-2020 02:59 PM
@Edwrxxd_ Welcome to HP Community!
I understand that the mute button light is not working.
Please perform the below steps.
- Open Device Manager
- Expand Sound, video and game controllers
- Right-click and uninstall your computer's existing audio driver
- Download/install this:
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104405.exe
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!