• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-14-2021 12:43 AM

HP Recommended
Product: Probook 6540b

No recent installations. The speaker just stopped. Even pug-in sound. No sound is coming from the speaker while if I plug my headset, it works perfectly fine.

1 person had the same question
1 REPLY 1

‎02-15-2021 09:37 AM

HP Recommended

I'm having the exact same problem, I'm seeing quite a few similar issues with regard to audio no longer working on HP devices.  Wondering whether this has something to do with a recent Windows 10 update perhaps?  I've tried suggested fixes like updating the audio driver, but it just says I have the most up to date version.  Troubleshooting guide picks up no problems.  I can only hear sound when using headphones or connecting to my TV or other speaker device.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.