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Roselyn1671
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My volume button is jammed

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HP Spectre X360 Convertable
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My volume button located on the side of my laptop is jammed. my volume is unable to go up and is currently muted. my 2 other ways of raising volume won't work because the side button just lowers the volume again.  There's a dent on the side of the button so I know why it's jammed but how do I0 fix it? 

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@Roselyn1671
Thank you for posting on the HP Support Community.

 

This is a hardware related issue. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to repair the computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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