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- HP Community
- Notebooks
- Notebook Audio
- Re: NO SOUND AND SHOWING NO OUT PUT DEVICE CONNECTED

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10-12-2018 03:53 AM
NO SOUND IS COMMING IN LAPTOP SPEAKER AND EARPHONE. IN SETTING IT IS SHOWING NO OUT PUT DEVICE CONNECTED WITH EARPHONE CONNECTED. ONE MORE THING WHEN I M GOING TO TALK WITH CUSTOMER CARE IT IS ASKING FOR PASS CODE WHAT IS THAT.HOW TO GET THIS
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10-12-2018 04:43 AM
Hello,
i had exactly the same issue, here's how i managed to fix it:
First i went to control panel>uninstall program and i uninstalled Realtek High Definition Audio Driver, then restarted.
Then i installed first audio driver released for my laptop from HP sites, restarted.
Then i installed the driver released before the most recent, restarted again.
In the end i installed the latest audio driver (which i wasn't able to before I went through all of this) and restarted again.
Now my sound works like before the windows update.
Hope this helps.
10-12-2018 04:43 AM
Hello,
i had exactly the same issue, here's how i managed to fix it:
First i went to control panel>uninstall program and i uninstalled Realtek High Definition Audio Driver, then restarted.
Then i installed first audio driver released for my laptop from HP sites, restarted.
Then i installed the driver released before the most recent, restarted again.
In the end i installed the latest audio driver (which i wasn't able to before I went through all of this) and restarted again.
Now my sound works like before the windows update.
Hope this helps.