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HP Recommended
hp probook 470 g
Microsoft Windows 10 (64-bit)

I own a HP ProBook 470 g1. Wth Windows 10 update, the previous audio driver was deleted from the system (I cannot revert to previous version of the system). Audio driver for ProBook 470 G1 is not available online, not even on HP support page:

https://support.hp.com/au-en/drivers/selfservice/hp-probook-470-g1-notebook-pc/5405414

 

My laptop is silent now. Any ideas how to fix this?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Hold down the Windows key and press R

 

Into the Run window, type devmgmt.msc and hit enter.

 

In Device Manager, expand Sound, Video and Game Controllers.  If you see a entry for idt hardware, right click this and select Properties.  Click the Driver tab and then click 'Update driver'.  Select 'Browse my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.  Left click 'High Definition Audio Device' once to highlight it and then click the Next button to install it.

 

Has this made any difference?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

Try the IDT HD Audio Software package below.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Doesn’t work. The drivers are not supported by this hardware cofiguration.
Thanks anyway.
HP Recommended

Hi,

 

Hold down the Windows key and press R

 

Into the Run window, type devmgmt.msc and hit enter.

 

In Device Manager, expand Sound, Video and Game Controllers.  If you see a entry for idt hardware, right click this and select Properties.  Click the Driver tab and then click 'Update driver'.  Select 'Browse my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.  Left click 'High Definition Audio Device' once to highlight it and then click the Next button to install it.

 

Has this made any difference?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It works, it works !!!!

Thank you so much!

 

Best regards,

Kristof

HP Recommended

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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