Need latest IDT HD audio driver

[hefjur]

installed driver named sp63555 and sp59802. Headphone wasn't working

[Jay_G24]

Hi @hefjur

Welcome to the HP Support Community. 

Reinstall the audio driver -

Step 1: Right-click on the Start button in the taskbar area and then click Device Manager to open the same.

Step 2: In the Device Manager, expand Sound, video and game controllers.

Step 3: You should now see your audio driver name. Most likely you have Realtek High Definition Audio, Right-click on it and then click Uninstall device option.

Step 4: You will now get the following confirmation dialog. Select Delete the driver software for this device checkbox and then Yes button when you see the confirmation dialog to go ahead and uninstall the device driver.

Restart your PC once & it should auto-reinstall a working driver.

Perform updates using  HP printer assistant-

refer to -How to Download, Install, and Use HP Support Assistant (Windows)

Hope this helps! Keep me posted. 

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