No Audio Device is installed! No Sound, got an issue with my audio

[SarfiGe]

Hi, its been Months ago, My windows upgraded to windows 11 and I got an issue with my audio, audio stopped working and all troubleshooting steps have been performed by Microsoft support agent, yet there is no available Windows 11 Audio driver,  
Could you please help to fix this audio issue? I've tried all the possible ways

HP Notebook 15-da1077ne

Serial: Edited

[zoey7886]

@SarfiGe, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Audio Issues on HP Notebook! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Notebook 15-da1077ne is experiencing audio issues after upgrading to Windows 11, consider the following steps to resolve the problem:

Check Device Manager:

• Press Win + X and select Device Manager.
• Expand Sound, video and game controllers.
• Check for any devices with a yellow triangle, which indicates a driver issue.
• Right-click the problematic device and select Update driver, then choose Search automatically for updated driver software.

Use HP Support Assistant:

• Make sure HP Support Assistant is installed on your PC.
• Open HP Support Assistant from the Start menu or by searching for it.
• Select Check for updates and messages to see if there are any pending driver updates for audio.

Download Drivers from HP:

• Visit the HP Customer Support - Software and Driver Downloads page.
• Enter your notebook model (HP Notebook 15-da1077ne) and select your operating system.
• Download any available audio drivers and install them.

Reinstall Audio Drivers:

• Go to Device Manager.
• Right-click the audio device and select Uninstall device.
• Restart your PC. Windows will attempt to reinstall the audio driver automatically.

Windows Updates:

• Ensure your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update, and click Check for updates to install any new updates.

Audio Troubleshooter:

• Go to Settings > System > Sound.
• Scroll down to Advanced sound options and select Troubleshoot common sound problems.
• Follow the on-screen instructions. 

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[SarfiGe]

Hi @Zoey7886
Thank you for the response! 
 I've followed all the instruction as you mentioned, but issue still not fixed,
I've downloaded the High Definition Audio Driver, installed and its not appearing in the Device Manager under Sound Video and Game controller, clicked on Scan for hardware changes, but nothing shows there, attached screenshot

installed below drivers

below screenshot from HP Help Assistant