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I just bought a HP Pavilion Gaming 16-a0000 Laptop PC (9EK04AV).
I have no audio through the speakers. I have B&O speakers, but speakers appear nowhere in the sound settings.
All of the sound drivers are installed and updated, but there is no audio inputs and outputs option in my devices menu to locate my speakers.
Does this model not come with the laptop speakers installed? If my model should have the laptop speakers installed, is something wrong with my computer?
I have added screenshots of problems that I have found.
FROM THE TASKBAR AUDIO ICON
NO OUTPUT DEVICES FOUND IN SETTINGS
SPEAKERS DON'T SHOW UP ON THE SOUND PLAYBACK LIST
TROUBLESHOOTER COULD NOT DETECT AUDIO DEVICES
DEVICE MANAGER DOESN'T HAVE AUDIO INPUT AND OUTPUT OPTIONS
I can play sound from a bluetooth speaker, but I don't have access to the laptop speakers.
Thank you for any help or clarification.
1 ACCEPTED SOLUTION
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hi
HP Pavilion Gaming Laptop 16-a0020nb
If this is the correct model, then contact your dealer or hp support !
this is not normal
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Windows 11 22h2 inside , user
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was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
14,273
4,229
1,391
HP Recommended
hi
HP Pavilion Gaming Laptop 16-a0020nb
If this is the correct model, then contact your dealer or hp support !
this is not normal
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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