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01-25-2022 08:47 AM
Probook 450 g0
Windows 10 64-bit
Hi,
I recently upgraded my probook 450 G0 to windows 10 and the sound has stopped working. I can see the issue in the screenshot above in the device manager but when I update the driver and search automatically for drivers, I get the error below. Can anyone help me with this please?
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Accepted Solutions
01-25-2022 12:46 PM - edited 01-25-2022 12:47 PM
Please download and install
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
or older
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-25-2022 12:46 PM - edited 01-25-2022 12:47 PM
Please download and install
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
or older
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-25-2022 01:24 PM - edited 01-25-2022 01:34 PM
@Banhien
Thanks for your response. Unfortunately I am getting this error for both files
***Edit, never mind. Even though the installation gave an error, the sound has started working. Thanks for your help