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No Audio

HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (32-bit)

OK Gang. I have tried every fix I could find on any site, including HP. My computer shows no audio devices installed. I checked, and my Realtek is indeed installed. When I try to run the audio troubleshooter, it says I am not connected to the internet (which I am). I get " audio service, do you want to start?" - yes, which accomplishes nothing. Checked and updated drivers. Reset PC  gives an error and doesn't work.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that you are facing issues with the audio on the computer.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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