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‎10-21-2020 07:56 AM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (32-bit)

OK Gang. I have tried every fix I could find on any site, including HP. My computer shows no audio devices installed. I checked, and my Realtek is indeed installed. When I try to run the audio troubleshooter, it says I am not connected to the internet (which I am). I get " audio service, do you want to start?" - yes, which accomplishes nothing. Checked and updated drivers. Reset PC  gives an error and doesn't work.

1 REPLY 1

‎10-25-2020 10:12 AM

HP Recommended

@zither222

 

I reviewed your post and I understand that you are facing issues with the audio on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04973149

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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