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‎02-10-2017 06:09 PM

HP Recommended

I have no audio through my Emerson tv monitor, after connecting my HDMI cable from my pc to my tv mnitor.   I'm not sure but my DVI receptacle is connected to the DVI port of my pc and my HDMI receptacle is connected to my HDMI port of my tv monitor.

 

I read the previous thread from a couple of years ago, but not sure what it's stating or that it applies to me.   I have downloaded or attempted to download driver software packages, but have been unable to get audio through my Emerson tv monitor.  

 

Are you familiar with the audio issue between HP Pavilion 500 c-60 desktop pc's connectivity and my Emerson tv monitor?   I contacted Emerson customer service and was told to check my HDMI cable by disconnecting it and connecting to my dvd player.   I have no HDMI connection to my DVD player.   If audio between the two, then it's either the tv monitor or pc.   You have to figure which one.

 

The message I'm getting at audio controllers is AMD driver not plugged in.   I'm not sure what this means or what to do.

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‎10-29-2019 01:48 PM

HP Recommended

I don"t see the IDT Audio and High Definition Audio Device.  All I see is the Realtek Audio and Intel Audio Display Adapter.

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‎10-29-2019 01:49 PM

HP Recommended

That is what I see.

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