• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-16-2017 11:53 PM

HP Recommended

Downloaded the free version of Stereo Mix Plus and installed. Still unable to achieve Stereo Mix option

Was this reply helpful? Yes No

‎01-17-2017 12:08 PM

HP Recommended

@PekinBill

 

Thank you for replying with the results. 

 

The final option is to reinstall Windows. This might help. Because so far we have tried to reinstall the drivers, check various settings and still there is no option for the Stereo Mix.

 

To perform a system recovery you may refer to the steps mentioned under "Recovery when Windows 10 does not start correctly" from this link: http://hp.care/2jvXEdP

 

I really appreciate your patience and wish you good luck! Keep me posted. 

Was this reply helpful? Yes No

‎05-01-2017 10:44 AM

HP Recommended

I've seen it suggested elsewhere in this forum that this is a HP hardware issue and that HP have failed to address it.  I have the same issue and nothing seems to help.

Is it likely that HP will hold up their hands and admit that this is a serious design failure with their machines and then do some positive to help the people who've spent money on an HP machine only to find that it cannot be used for the application that's importeant to them.

I'm at my wits end here...

 

Was this reply helpful? Yes No

‎08-19-2017 04:19 AM

HP Recommended

Try this: https://www.youtube.com/watch?v=moCA6jQ5TP8

it worked for my HP Spectre x360. I couldn't add this answer here: https://h30434.www3.hp.com/t5/Notebook-Audio/Stereo-Mix-Windows-10-and-the-Spectre-x360/td-p/5445514

Was this reply helpful? Yes No

‎08-29-2017 06:31 AM

HP Recommended

I am delighted to report that this method worked for me after trying everything else I could find and failing.

Thank you very much for this fix.

Was this reply helpful? Yes No

‎08-14-2018 12:30 PM - edited ‎08-14-2018 12:49 PM

HP Recommended

It may sound hacky, but you can try installing drivers that are meant for another computer.  The point of this is that the install package would install Stereo Mix as it would on a computer that is supposedly compatible with it.  Since Stereo Mix is software-based and HP doesn't restrict driver 'cross-contamination', installing Stereo Mix on an ultrabook like the Envy 13t is possible!  If you're not sure where to start, you can try installing the audio codec for the Pavilion bc400:

 

image.png

 

And whatever you do, always reset when it promts you to! 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.