• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-21-2025 08:54 AM

HP Recommended

Missing audio. Within device manager showing alert on "Intel High Definition DSP" Tried everything latest drivers from HP, Lastest intel chipset drivers etc. Even tried microsoft update catalog.
Updated BIOS as well but still no avail....have attached some screen shots. Please help.

Computer make model is 

HP Laptop 15s-fq4075TU (7X868PA)
- 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
- Win 11 (24H2) Build 26100.1742

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2025 06:17 AM

HP Recommended

I found the hardware ID for that device on at the link below, first file listed.

 

Microsoft Update Catalog

 

Use the free 7-zip file utility to extract the cabinet file into a driver folder.

 

The hardware ID for that device is in the IntcOED.inf file as indicated by this partial copy and paste of the driver setup information file.

 

Intel(R) Corporation = Intel, NTAMD64.10.0...17763
[Intel.NTAMD64.10.0...17763]
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_A0C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_43C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_F0C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_51CC&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_51CD&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_54C8&VEN_8086&DEV_0222

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎01-21-2025 09:01 AM

HP Recommended

You have to find the hardware ID for the Intel High-Definition DSP device and then search by the hardware ID on the Microsoft Update Catalog website and manually install the driver.

 

How to Find Drivers for Unknown Devices in the Device Manager

 

The driver should also be contained within the Realtek audio driver folder after you run the file.

Was this reply helpful? Yes No

‎01-23-2025 03:09 AM - edited ‎01-23-2025 03:27 AM

HP Recommended

This is the Hardware ID

INTELAUDIO\DSP_CTLR_DEV_A0C8&VEN_8086&DEV_0222&SUBSYS_89BC103C&REV_0030

Could you please help me finding the driver for it?

Searched MS Update catalog on that hardware ID nothing is appearing using that ID

Was this reply helpful? Yes No

‎01-23-2025 06:17 AM

HP Recommended

I found the hardware ID for that device on at the link below, first file listed.

 

Microsoft Update Catalog

 

Use the free 7-zip file utility to extract the cabinet file into a driver folder.

 

The hardware ID for that device is in the IntcOED.inf file as indicated by this partial copy and paste of the driver setup information file.

 

Intel(R) Corporation = Intel, NTAMD64.10.0...17763
[Intel.NTAMD64.10.0...17763]
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_A0C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_43C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_TGL, INTELAUDIO\DSP_CTLR_DEV_F0C8&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_51CC&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_51CD&VEN_8086&DEV_0222
%IntcOED.DeviceDesc% = IntcOED_ADL, INTELAUDIO\DSP_CTLR_DEV_54C8&VEN_8086&DEV_0222

Was this reply helpful? Yes No

‎01-23-2025 07:06 AM

HP Recommended

Thanks heaps all is working !

Was this reply helpful? Yes No

‎01-23-2025 07:07 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.