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I am having serious problems with my system sound. I have installed the latest driver "Realtek High-Definition (HD) Audio Driver" from https://support.hp.com/hk-en/drivers/selfservice/hp-pavilion-15-cs0000-laptop-pc/20284004/model/2198... but I am still having a problem.
I have run the HP audio check but even after keeping it running overnight, it does not solve the problem and keep on showing the loading sign.
I also tried the windows troubleshooter but it was also useless.
can anyone please help?
Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer, https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,(c) Right click downloaded file and select Run as administrator,(d) Reboot again.
I do not see any Realtek driver to uninstall, here.
Should I just install the downloaded file?
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