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09-23-2022 11:11 PM - last edited on 09-24-2022 09:17 AM by Ric_ob
Hello friends, I have an issue with my HP laptop 15s - eq2xxx where I am unable to enable my laptops voice feature it says "No audio device installed" inspite of installing the application and clearing all the necessary things to enable. But still could not enable the voice feature. Please suggest me a solution for it.
09-24-2022 05:28 AM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Start Windows <device manager>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
09-24-2022 07:04 AM
Please follow instructions ...
(1) Create Windows system <restore point>
(2) Download and install BIOS Update
HP Notebook System BIOS Update
|F.25 Rev.A||12.3 MB||Jul 25, 2022||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
(4) Let BIOS be installed until it's completely done !
(5) Download and install / update
Realtek High-Definition (HD) Audio Driver
|6.0.9366.1 Rev.D||91.4 MB||Jul 28, 2022||Download|
(6) Reboot Windows and test
(7) Please report your results
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