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HP Recommended
HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
Microsoft Windows 11

My speaker is not working. The message is shown as "No audio device is installed". I tried all trouble shooting options and HP Support Assitant too. Earlier I had issues with Camera and Touch, then some weeks before, Touch started working, but audio and camera have still problem. Pls help me. hp 1.jpg

2 REPLIES 2
HP Recommended

Hello.

 

Have you opened device manager and see if you can reactivate the device (speaker)? Reinstall driver? update driver? Roll back to previous driver?

HP Recommended

Thanks for the reply. I could not find anything missing in the device manager. Actually speaking, I could not clearly identify which one is actually for the speaker. But for similar ones, I tried updating drivers, but did not work. Also, the roll back driver option was not possible. Attaching screenshot of device manager.Screenshot 2025-06-12 120333.png

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