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BeepBoopBeep
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Solved!

No audio on headset

HP Recommended
HP Laptop 14s-dk0xxx
Microsoft Windows 10 (64-bit)

At first my microphone on my headset does not work and found out I don't have Realtek and still need to install. There was always error that occur every time I install it, so I end up not downloading it.

 

Now I tried to update my laptop and my headset output is not working. (Device's speaker works), I also tried troubleshooting it and change if my output is set to a different way, but my only option was "Speaker/Headphones Realtek (R) Audio"

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BeepBoopBeep
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Ok I downloaded audio driver from here (HP Support). There was two kinds compatible for my device and the first one did not work so I tried the next one, it worked. As for the microphone I did a diagnostic via HP Assistant and it is now working.

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BeepBoopBeep
Author
Level 1
3 1 1 0
Message 2 of 2
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HP Recommended

Ok I downloaded audio driver from here (HP Support). There was two kinds compatible for my device and the first one did not work so I tried the next one, it worked. As for the microphone I did a diagnostic via HP Assistant and it is now working.

View solution in original post

Was this reply helpful? Yes No
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