No audio output device is insalled

[bobjack101]

Dear forums,

I have recently restored my laptop and cleaned out the drivers(bad mistake). Anyways, everything seems to be fine except that I don't get any sound. I have had this problem forever now and I can't find anyone else with the same problem as me. So, basically, I am chekcing my playback devices and I don't have any drivers installed to let my speakers activate. I have looked on HP's website for audio drivers and they don't have them. I have looked online for my model, and found that it uses DTS sound, which I installed, and didn't do anything. Someone please help me find my sound card so I can install the right drivers and make my speakers work. thank you!

[banhien]

@bobjack101

Please try the following sound software first

    http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

Regards.

[bobjack101]

@banhien

Deaer banhien,

Thank you for the fast reply and your willingness to assist me! I have currently attempted to install the IDT Audio Driver per the link you sent me and it displayed a message saying:

"The hardare detected is not supported by this IDT software package. The install will be aborted."

Is there anything else I could try? Thank you.

Sincerely, 

Bob Jack

[bobjack101 · Accepted solution]

 I have fixed the problem! I went into device manager and uninstalled everything. (I basically had nothing except 1 driver that was not working) So since I barely had anyhting, I felt comfortable to uninstlal it all. then, I trouble shooted my sound and it automatically installed the driver of High Definiton Audio Device! So that was all! Weird how it took me many hours...