No beats Audio available after update to WINDOWS 10

[AceKaran]

No beats audio manager or app found when i upgraded to Windows 10...instead had to download realtek hd audio which delivers poor sound.......my laptop comes with beats audio speakers......from where shall i get my beats audio panel back....please help

[Mrstenter · Accepted solution]

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Notebook and your Beats Audio not working correctly after updating to Windows 10. Here is a link to help resolve the speakers and sound not working correctly.

The link to using the Windows troubleshooting tool is the best for this situation.

You could also try.

1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality 192000 Hz.
7. Click Apply. Restart the Notebook.

You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed!

If this does not help I would uninstall the Realtek HD Audio and any other that are listed in the Device Manager, click the arrow next to Sound video and games controller to expand that category
Right-click on he IDT High-Definition (HD) Audio and select Update Driver Software.
Choose the option to Search Automatically for Updated Driver Software.

The Notebook should find and automatically install the updated driver.
After the installation is complete, restart your Notebook.

Hope this helps.

Thanks.

[BetsyUK]

Thank you very much Mrstenter.  You have solved my problem which I have been trying to sort out for the last 4 days since I downloaded Windows 10 on my HP elitebook 820 G1.  The sound was problematic and was crackling or there was no sound.  I tried Microsoft troubleshooters as well as this HP site.  After about 40 times searching various websites, I came up with one of your suggested solutions today:

1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality 192000 Hz.
7. Click Apply. Restart the Notebook.

This solution worked immediately.

Thank you very much.

[msk59]

Hello All. I have a desk top HP ENVY 700-230 QU.  After Windows 10 forced itself, the beats audio disappear. I do have a sound but it is just generic. No settings to play with.

I have searched this forum and there are so many different instructions I am not sure which one is for my computer so I did not attempt to do it. In the device manager  under Sound, video and game controllers, the IDT High Defintion Audio CODEC  driver version is: 6.1064960 if that is of any help. I bought this system from HP brand new with Windows 8.1,  I am out of warranty and they (HP) guys do not want to talk to me so here I am ;-(.

Any help would be greatly appreciated.

Thanks in advance

Respectfully

MSK59