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HP Recommended
HP Envy Laptop 17-cr0013dx (66B42UA)
Microsoft Windows 11

No audio output found

1 REPLY 1
HP Recommended

Hi @Rudebwoy66,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Envy Laptop 17 is experiencing issues with audio output, there are a few troubleshooting steps you can try.

 

  • Check Volume Settings: Ensure that the volume is turned up and not muted. Sometimes, the simplest solutions are the most effective.
  • Restart Your Laptop: A simple restart can sometimes resolve software-related issues, including audio problems.
  • Update Audio Drivers: Outdated or corrupted audio drivers can cause issues. Go to the Device Manager, find the audio device, right-click it, and select "Update driver." You can also visit HP's website to download and install the latest audio drivers for your laptop.
  • Check Playback Devices: Sometimes, the default audio output device gets changed accidentally. Right-click on the speaker icon in the taskbar, select "Playback devices," and ensure the correct output device is selected and set as default.
  • Run Audio Troubleshooter: Windows has a built-in troubleshooter for audio problems. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, then select "Playing Audio" and follow the instructions.
  • Check Physical Connections: Ensure that your headphones or speakers are properly connected to the audio jack or USB port.
  • Check for Hardware Issues: If none of the above steps work, there might be a hardware issue with your laptop's audio components. 

 

By going through these steps, you should be able to identify and resolve the audio output issue on your HP Envy Laptop 17.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.