• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-16-2023 07:43 AM

HP Recommended

Worked for me too - thank you!

Was this reply helpful? Yes No

‎02-16-2023 09:52 AM

HP Recommended

Thank you VERY much for this solution - it worked like a charm. Flemish and Dutch users should look under "apparaatbeheer".  Ronald

Was this reply helpful? Yes No

‎03-07-2023 01:49 AM

HP Recommended

Also posting my first ever comment to say a massive thank you. Tried literally every other troubleshooting step before finding this, and it fixed it in seconds!!

Was this reply helpful? Yes No

‎03-07-2023 11:09 AM

HP Recommended

Thank you so much for your tip/solution. I have been looking for solution for weeks for this and even willing to pay someone to fix the issue but no one can. What a lifesaver you are.

Was this reply helpful? Yes No

‎03-15-2023 05:53 AM

HP Recommended

Many many thanks - I was about to ship my computer back for repairs!

Like the others, hours spent (wasted) on this...

Was this reply helpful? Yes No

‎03-15-2023 10:02 AM

HP Recommended

YOU ARE A LEGEND!!!! Thank you thank you thank you!!!!

Was this reply helpful? Yes No

‎03-15-2023 09:47 PM

HP Recommended

Note - same issue and solution on W10.

 

It is very disappointing that neither the HP support tool nor the Intel/Windows diagnostics found this, nor the Windows troubleshooting tool.

And I then filed multiple support requests about it - no response.

Was this reply helpful? Yes No

‎03-21-2023 02:41 AM

HP Recommended

Thanks!!
This helped me after nearly 3 hours of fiddling and numerous restarts

Was this reply helpful? Yes No

‎04-02-2023 07:48 AM

HP Recommended

this is magic, thanks a lot! 

Was this reply helpful? Yes No

‎05-22-2023 09:53 AM

HP Recommended

Thanks a lot. 
After spending almost days on fixing this by following all sorts of guides from HP and Microsoft, this little post solved it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.