• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillion SleeBook 15-b108sy
Microsoft Windows 10 (64-bit)

I want to fix the bug, where the Dolby Advanced Audio software doesn't exist in the Control Panel in Windows 10, all I see is HP's, nVidia's and Intel's tools too, but not Dolby's for some weird reason.

watonis_0-1579339228432.png

Can anyone help? I reinstalled the Windows 8 version of the audio driver and not 8.1 as the 8.1 driver causes many bugs in Windows 10 and randomly stops working, but I'd like to get the Dolby Advanced Audio software to make the audio sound better.

W
3 REPLIES 3
HP Recommended

Oh and also, the Windows 8 driver works better on Windows 7, as that has the Dolby Advanced Audio software. I tested it and it works really well, but not in Windows 10.

W
HP Recommended

Hi:

 

The only suggestion I can offer would be to try an actual (and only) W10 IDT driver that HP released from a newer model notebook...Restart the PC after installing the driver.

 

6.10.6492.0    Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

It worked for my HP 350 G1 business class notebook, which only had drivers through W8.1.

HP Recommended

This made it worse:

1. Tinnier sound quality with 0 bass

2. Still no Dolby Advanced Audio

watonis_0-1580060181230.png

 

W
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.