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‎11-30-2020 01:58 PM

HP Recommended
Product: HP ENVY h8 PC Series Model no. h81425ez
Operating System: Microsoft Windows 10 (64-bit)

Hello

My PC crashed, so in the Computershop was installed again Windows 10.

Now my PC runs again, but there is no sound driver anymore, means no sound when the sound boxes are connected.

HP support for this model ended in 2017 and there is no sound driver anymore avaiable of HP.

Is there a possibility that I could install a sound driver? There are some companies online, who offer help, but according to HP they are not trustworthy.

Can somebody help me?

Beat

 

..

1 REPLY 1

‎11-30-2020 02:28 PM

HP Recommended

@Beat1952 

 

Please download and install (your machine may need the first one, but please try the newer first):

 

                                    http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

      or newer              https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

BH
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